{"key":"0676664cce","origin":"osm","osm_id":"n12111634688","category":"Bike Services","subcategory":"Repair Shop","community":"North Cowichan","lat":48.9225677,"lon":-123.7177124,"verdict":"include","name":{"value":"Citrus Cycles","source":"enrichment"},"description":{"value":"Citrus Cycles is an appointment-based eBike specialist in Chemainus on Vancouver Island, focusing on high-quality European pedal-assist eBikes and recumbent electric trikes from brands such as Bosch-equipped models. They offer eBike rentals for visitors wanting to explore the area, and a mobile demo service that can bring bikes to prospective buyers across much of BC. The shop carries a broad range of eBike parts, batteries, chargers, accessories, and clothing.","source":"sonnet_4.6"},"website":{"value":"https://citruscycles.ca/","source":"enrichment"},"address":{"value":"9778 Willow Street, Chemainus, BC","source":"enrichment"},"phone":{"value":"250-245-0402","source":"enrichment"},"email":{"value":null,"source":null},"route_slugs":[],"centrally_administered":false,"bike_parking_detail":null,"raw_osm":{"addr:housenumber":"9778","addr:street":"Willow Street","description":"eBike Sales and Rentals","name":"Citrus Cycles","opening_hours":"Tu-Su 10:00-17:00 \"by appointment\"","shop":"bicycle","website":"https://citruscycles.ca/"},"enrichment_extras":{"reasoning":"The website confirms Citrus Cycles as an active eBike specialist in Chemainus offering sales, rentals, and appointment-based service. The service page explicitly states their repair department is 'currently available exclusively to our customers' who purchased bikes from them, which is the primary basis for the walk-in and same-day repair determinations. eBike rentals are confirmed in the FAQ ('we also offer rentals on some of our eBikes') and a full eBike service offering is confirmed via the detailed tune-up package description, though restricted to Citrus Cycles purchasers only.","concerns":["Service department is explicitly restricted to customers who purchased bikes from Citrus Cycles; touring cyclists who did not buy from them cannot receive repairs.","All visits require an appointment — drop-in availability is not confirmed.","Customer service page lists a secondary toll-free number (888-342-0102) not present in OSM or the main site header; primary local number 250-245-0402 is used throughout the rest of the site.","OSM had no phone number on record; phone sourced from website only, so contact_confirmed.phone is null."],"recommended_status_reason":"Citrus Cycles is an active, legitimate eBike retailer offering rentals in Chemainus — a useful listing for touring cyclists interested in eBike rentals or accessory purchases, with a clear caveat that mechanical service is restricted to their own customers.","confirmed_open":true,"contact_confirmed":{"phone":null,"website":true,"address":true}},"provenance":{"enrichment_run":"v2","enrichment_model":"sonnet_4.6","verdict_source":"enrichment","category_source":"osm","category_correction_reason":null,"review_priority":false,"sidecars_applied":["subcategory","wow","bike_signals"],"subcategory_source":"name","subcategory_confidence":"med"},"required_criteria":{"Staff help with urgent mechanical issues":{"value":null,"detail":null,"source":"derived:bike_signal","date":"2026-07-18"},"Pump available":{"value":true,"source":"inferred:subcategory","date":"2026-07-18"}},"optional_amenities":{"Walk-in repairs":{"value":null,"detail":null,"source":"derived:bike_signal","date":"2026-07-18"},"Same-day urgent repairs":{"value":false,"detail":"Service department is exclusively for customers who purchased from Citrus Cycles; all visits are appointment-based and non-customers are explicitly turned away","source":"sonnet_4.6","date":"2026-07-18"},"E-bike service":{"value":true,"detail":"Full eBike tune-up service confirmed, including Bosch eBike inspection and diagnostic report, drivetrain cleaning, brake adjustments, and wheel truing — available exclusively to customers who purchased their eBike from Citrus Cycles","source":"sonnet_4.6","date":"2026-07-18"},"Bike rentals":{"value":true,"detail":"FAQ confirms: 'we also offer rentals on some of our eBikes'; Rentals is listed as a dedicated navigation category on the website","source":"sonnet_4.6","date":"2026-07-18"}},"unmapped_criteria":{},"region":"Vancouver Island","ownership":"Buy BC (independent)","indigenous_role":[],"notability":1,"wow_evidence":"eBike specialist in Chemainus... we also offer rentals on some of our eBikes","bike_signals":{"bike_repair_offered":"yes","walk_in_service":false,"mtb_centric":false},"tier":"info"}